Shipping

Shipping within Australia

All orders will be processed same day and shipped within 24 hours (excluding weekends and public holidays)

Delivery times are dependent on your location and the delivery schedule of Australia Post. All items can be tracked using the tracking number provided to you via email confirming your item has been posted.

We do not take responsibility for items lost, stolen or damaged during shipping.

 

Australia Post Regular – 3-10 days from the time of shipment.

Flat rate for Standard shipping $8 for purchases under $100.

Free Standard Shipping for over $100.

 

Australia Post Express – 1-5 days from the time of shipment.

Flat rate for Express shipping $10 for purchases under $100.

Free Express Shipping for orders over $150.

 

Local Pickup

Residents of the Gold Coast can collect their items from the warehouse at no additional cost.

Select 'Pick Up' on the Shipping page.

Please email us on sales@musecollectiveco.com to arrange a pick-up time and confirmation of our location.

Please bring Photo ID and order confirmation with you.

 

International Shipping

If you would like to receive you item via express post please contact us on sales@musecollectiveco.com before ordering for shipping prices. These will vary depending on your location.

 

New Zealand 

Shipping cost is $25 AUD flat rate for Standard shipping.

 

Outside of Australia & New Zealand

A flat rate of $35.00 AUD we will not charge you Australian goods and services tax.

Delivery times will vary according to your location and the delivery schedule of Australia Post.

We do not take responsibility for items lost, stolen or damaged during shipping.

All taxes and customs charges are the customer’s responsibility and differ depending on your location. Your local customs office can be contacted in regards to taxes and customs fees relevant to you.

If you would like to receive you item via express post please contact us on sales@musecollectiveco.com before ordering for shipping prices. These will vary depending on your location.